Centre for Cultural Diversity in Ageing E-Newsletter

Issue No. 30 / June 2017

Ageing in Australia Expo 2017

The Centre for Cultural Diversity in Ageing was proud to once again host the Ageing in Australia Expo. The Expo, held on Saturday 29th April at the Melbourne Town Hall, provided a great opportunity for older people and their families to find out about the range of services available to them. Visitors were able to mingle with 50 exhibitors representing aged care providers, government departments, community organisations, health and community services, peak organisations and more.

An extensive promotional campaign targeting older people from a culturally and linguistically diverse background ensured that details of the Expo reached as many people as possible. The fantastic response from community members highlighted the critical need for health and aged care information in languages other than English.

Exhibitors were encourage to hand out multilingual information and interpreters representing 13 languages were available on the day to assist people to navigate the Expo.

Click here to view photo gallery

Advance Care Planning Implementation Guide

The National Ageing Research Institute (NARI) is undertaking a project, funded by Decision Assist, which aims to develop an advance care planning implementation guide for aged care providers in community and residential care settings.

If you are a person working in the community or residential aged care sector, you are invited to complete a survey exploring how advance care planning is implemented and discussed within your organisation.  The answers they get from this survey will assist them in developing the advance care planning implementation guide. The survey will take you approximately 15 minutes to complete.  Please complete the survey by Friday 7th of July 2017.

Complete the survey

For more information about this project contact Kerry Hwang on (03) 8387 2666 or k.hwang@nari.edu.au.

Focus on Diversity: National Workshop Series

This one day workshop provides an opportunity for managers and leaders working in aged care to deepen their knowledge and build their capacity in culturally inclusive service provision. Participants explore ways to plan and implement strategies that reflect a culturally inclusive approach in order to enhance outcomes at an individual level and create lasting change at an organisational level.
 
Perth – 26 July
Melbourne – 9 August
Adelaide – 20 September
Brisbane – 24 October
Sydney – 15 November

The Focus on Diversity: Delivering Services in a culturally inclusive way workshop is the result of a partnership between the Centre for Cultural Diversity in Ageing and the Australian Aged Care Quality Agency and will be run in each State over the coming months. Places are limited so act now to secure your registration.

Click here for more information

Palliative care for Aboriginal and Torres Strait Islander peoples: online resources

Guided by an expert advisory group comprised of Aboriginal and Torres Strait Islander people representing various organisations within the health sector across Australia, CareSearch has created online resources that will help build a path of cultural capability and understanding for supporting care with Aboriginal and Torres Strait Islander people.

The Aboriginal and Torres Strait Islander Care pages include information for providing culturally appropriate care for and sharing information with Aboriginal and Torres Strait Islander patients, their families and communities.

You can access the Aboriginal and Torres Strait Islander Care pages at www.caresearch.com.au.

My Aged Care multilingual resources

The Federal Minister for Aged Care, Ken Wyatt, has launched a national awareness campaign promoting the Australian Government’s My Aged Care website and a national 1800 phone line. Translated information is available in 18 languages.

Click here to access

Advance Care Planning: bilingual factsheets

A newly developed Advance Care Planning Australia (ACPA) website includes bilingual factsheets in 14 languages. All of these resources have been developed with community consultation and approval. The website will also be developing advance care planning learning programs to support culturally sensitive practice. 

Click here to access

Bilingual Palliative Care resources

Palliative Care Victoria has published information in 17 languages. These include both audio and written materials which can be downloaded from their website.

Click here to access

Cultura: New App in dementia care

Cultura, a new smartphone App launched by Alzheimer’s Australia SA, is designed to assist staff to provide culturally appropriate support to enable them to better relate and communicate with individuals from different cultures. The App and website include comprehensive information about each culture including traditions, spirituality, communication and attitudes to dementia, other health issues and aged care.  

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‘Your Home Care Package’ video

Home Care Today has lauched a new video aimed at giving consumers information about Home Care Packages. The video is available in 6 languages and covers the following topics:

• It's all right to have care
• Spending money on your care can be a good thing
• What to do while you wait for your Home Care Package
• What to look for in choosing a provider
• You can choose the care and services that will make the most difference to your life
• What is your case manager and what do they do?

Click here to access

CALDWays 2017 Conference

PICAC NSW/ACT is hosting the CALDWays 2017 conference on 28-29 June. The conference aims to help delegates better understand and communicate with customers from a culturally diverse background. Topics include using social media, latest research on Australia’s changing demographics, networking with colleagues, and gain new marketing skills.

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Review of National CALD Ageing and Aged Care Strategy

In 2012, the Australian Government released the National Ageing and Aged Care Strategy for people from CALD backgrounds to inform the way the Australian Government supports the aged care sector to deliver care that is appropriate and sensitive to the needs of older people from CALD backgrounds. 
In May 2017, the Government initiated a review of the Strategy calling for submissions and beginning a round of consultations.

The CALD Strategy will be replaced by a broader Diversity Framework building on existing efforts to provide guidance for providers to embed better practice in their service delivery to meet the diverse needs of older people. 

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Position paper on ethnic senior citizens’ clubs

The Ethnic Communities Council of Victoria has released their latest position paper on ethnic senior citizens’ clubs. The paper outlines the significant role these clubs provide in supporting older people in the community and the importance of ensuring they are provided with ongoing government and community support.

Click here to access

Interpreting services for aged care services

Translating and Interpreting Service (TIS National) can be used to assist consumers with understanding the Home Care Packages Programme, including their home care agreement, care plan, individualised budget and monthly statements, at no cost to them. When accessing TIS National, providers will need to quote their unique client code. If a provider is unsure of their client code, they can contact TIS National directly on 1300 655 820.

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Promote your wares!

We are always keen to help promote any new projects, events and resources through our newsletter. Feel free to contact us if you would have anything to share with us.
Email info@culturaldiversity.com.au or call 03 8823 7979